[4789] Chief Technician (IDAM)

Start date: March 2025
Clearance: Cosmic Top Secret
Location: Braine L'Alleud, Belgium

Duties and Role:
Under the direction of Service Delivery Manager of Enterprise Identity and Access Management (EIDAM), the engineer will perform duties such as the following:
• Responsible for the installation, operation, maintenance and central administration of Active Directory Federation Services
• Responsible for the installation, operation, maintenance and central administration of Active Directory and Active Directory and Federation Services Monitoring tools
• Incident Management – fix issues reported by Customers
• Problem Management – root cause analysis
• Provides technical expertise to enable the correct execution of operational procedures
• Contributes to the planning and implementation of maintenance, configuration and installation tasks for the operational Active Directory and Active Directory Federation Services environments
• Implements disaster recovery procedures to ensure data integrity for all managed Active Directory and Active Directory Federation Services environments
• Represent NISC PaaS in Enterprise Service Operations Centre (ESOC) as 2nd Level Support as required

Requirements
Skill, Knowledge & Experience:

• The candidate must have a currently active NATO COSMIC TOP SECRET security clearance

• Graduate degree in Computer and Information Systems Technology or an equivalent level of qualification or professional accreditation by a related engineering institute or professional body.
• Experience with Active Directory monitoring tools (I.e. ManageEngine Active Directory Monitoring, ManageEngine AD Audit Plus)
• Minimum 5 years' experience in maintaining Microsoft Active Directory in large multi-forest environments
• Minimum 5 years' expertise in implementation and maintenance activities of Active Directory and Federation Services in large enterprise environments consisting of multiple interconnected and federated Active Directory Domains and Forests
• Experience in implementing configuration and security settings through AD Group Policies and troubleshooting related incidents.
• Experience of Implementing DNS configuration and troubleshooting
• Experience in creating and implementing gMSA accounts and troubleshooting related incidents.
• Experience in operating systems such as Windows 2012/2016/2019/2022
• Fluent in English both spoken and written